How to Reset Trezor Device via Trezor.io/Start
Resetting your Trezor hardware wallet can be an important step for several reasons. Whether you're selling or giving away your device, troubleshooting persistent errors, or simply starting fresh, knowing how to properly reset your Trezor is essential. The good news is that the process is straightforward and secure when done through Trezor.io/Start.
In this article, we’ll walk you through why and how to reset your Trezor device, explain what happens during a reset, and give you important tips to protect your crypto throughout the process.
What Does Resetting a Trezor Do?
When you reset a Trezor device, you erase all stored information from the hardware, including:
- Your recovery seed
- All account data and wallet configurations
- PIN and passphrase protection settings
This action completely wipes the device, making it ready for a new setup. However, it does not affect any funds stored on the blockchain. Your crypto is tied to your recovery seed, not the device itself. So as long as you have a backup of your seed phrase, you can safely reset and recover your wallet later.
When Should You Reset a Trezor Device?
You might consider resetting your Trezor device if:
- You forgot your PIN or passphrase
- You want to restore a different wallet from another seed
- You’re experiencing technical glitches or software bugs
- You’re preparing the device for resale or transfer
- You’re concerned that the wallet was compromised
Important: Backup Your Recovery Seed First
Before proceeding, make sure you’ve written down your 12-, 18-, or 24-word recovery seed and stored it safely offline. You will need this seed to recover your funds after the reset.
If you reset your device without a valid recovery seed, your funds will be permanently lost.
Steps to Reset Trezor via Trezor.io/Start
Here’s a step-by-step guide to reset your Trezor device using the official setup portal:
Step 1: Go to Trezor.io/Start
Using a secure computer and internet connection, open your browser and type in the official Trezor URL: Trezor.io/Start. This page will direct you to install Trezor Suite or open the web-based interface.
For the best experience and highest security, it’s recommended to use the Trezor Suite desktop application.Step 2: Connect Your Trezor Device
Plug your Trezor (Model One or Model T) into your computer using the original USB cable or a certified replacement. Wait for the device to power on and show a connection screen.
Step 3: Access Device Settings in Trezor Suite
Once Trezor Suite detects your device:
- Launch the Suite app or web version
- Navigate to Device Settings
- Look for the option labeled “Reset Device” or “Wipe Device”
You may need to unlock the device with your current PIN (if set) to access this feature.
Step 4: Confirm the Reset on the Device
When prompted, confirm your intention to wipe or reset the device on your Trezor screen. You’ll usually see a warning message and a final confirmation button.
- On Trezor Model One, use the physical buttons to approve.
- On Trezor Model T, use the touchscreen to confirm the reset.
After confirmation, the device will reboot and display a welcome screen, indicating it has been successfully reset.
After the Reset: Two Options
Once your device is reset, you will have two choices:
1. Restore Wallet from Recovery Seed
If you want to access your old wallet:
- Choose “Recover Wallet”
- Enter your recovery seed phrase on the Trezor device (never on your computer)
- After verification, your wallet balances and settings will be restored
2. Create a New Wallet
If you’re starting fresh:
- Choose “Create New Wallet”
- A new recovery seed will be generated
- Write it down carefully and store it securely
Safety Tips During Reset
- Never enter your recovery seed on a website or keyboard
- Only confirm actions through your Trezor’s physical screen
- Double-check that you are using the official Trezor.io/Start page
- If you're selling or transferring the device, test the reset by restarting it and checking that no wallet data remains
What If You Forgot Your PIN or Passphrase?
If you've lost your PIN or entered the wrong one multiple times, the only way to access the device again is by performing a reset. After wiping it, you can restore the wallet using your recovery seed.
Passphrases are case-sensitive and optional. If you used one but forgot it, you’ll only regain access if you remember the exact phrase.
Final Thoughts
Resetting your Trezor device through Trezor.io/Start is a secure and reliable way to wipe your wallet and start fresh or restore from backup. As long as you have your recovery seed safely stored, the process is quick and worry-free.